"Thanks so much for your email. Everything is more than perfect! Easiest journey and border control was extremely quick! Peninsula is stunning and the staff are exceptional...we have been upgraded to a beautfiful suite on the 20th floor with incredible views! The location is a dream! Many thanks again!" Victoria S.
"Thank you for putting the trip together. We had an amazing time. We will recommend your service to any of our friends who want to go to Cuba and, as you can expect, there are a number who do!" Gary H.
"Thank you to Joanne Smith and Smith Luxury Travel for helping book our trip to Vegas! We have been getting spoiled since we got here 😊. The Bellagio is awesome! We were upgraded to a room with a great pool view on the 24th floor - the views are amazing!" Kate M.
"Hi Jodi and Happy Holidays! Annie and I really appreciated the great job you did on our travel arrangements to Vegas last weekend … the Bellagio is a great property." Dave M.
"... everything on our vacation that you planned exceeded our expectations! The hotel was not only beautiful and well located, the people and service were top notch. All hotel staff went out of their way to make sure our every need was met. I would definitely recommend staying there, and thank you for suggesting a Riad. Both our driver and guide were also excellent and worked hard to make our trip special. Our guide for the Atlas Mountain excursion was super and had us for tea at the home of his sister-in-law after our hike and picnic - definitely one of the highlights of the trip. Finally, the El Jadid resort golf course was one of the best we had ever played. It was the perfect "cherry on top" of a vacation we will always remember. Thank you again." Debbie W.
"Sri Lanka provided many wonderful moments and each day had special experiences that we will always remember. Thanks for checking and thanks for your letter yesterday via the hotel. We have been exceptionally well taken care of. Thank you for your letters along the way and for all your attentiveness. No doubt you helped to make sure we received VIP treatment, regardless of whether we deserved it or not." Jeff M.
"Greetings from Milan ! Everything has gone without a hitch. Well done indeed! Hotels were very comfortable and upgrades were forthcoming without any prompting. St. Regis was outstanding in every way. La Scala Box Office worked surprisingly smoothly given that there were large “ SOLD OUT” signs on display and crowds outside clamouring to get in ! Performance was unforgettable - Leo Nucci as Rigoletto is the Maestro in the role. Amazing ! Congratulations - your attentive hard work paid off - moi aussi!" James T.
"As my husband keeps saying, you really knocked it out of the park! Our trip was incredible and everything you did for us made our travels very comfortable and stress free. Normally he is a pretty stressed out traveler, but with your help, I was able to take the reins and he didn't have to worry about a thing. Everything worked out perfectly! We loved all the hotels. In Florence, our room was gorgeous and very large and the staff couldn't have been nicer - upon our arrival, we had sparkling wine and a beautiful fruit bowl and cookies awaiting us in our room. Our hotel in Rome was also fabulous and the location was great. Our tour guide was incredible and would definitely recommend her for a family with children - she was really great and we enjoyed her company. Without a doubt, I will absolutely recommend your services to all my friends and family as well as use you for any of our future travels. Thank you so much for all of your assistance, especially all of the last-minute help you provided in getting us to Italy - I'm so glad we didn't try to travel by car!" Hillary D.
"I just wanted to thank you so much for arranging our fabulous weekend away in Newport, RI staying at the amazing Castle Hill Inn. Your suggestion to go to Newport was excellent and when you recommended the Castle Hill Inn it was the perfect choice. We were treated like royalty by the staff and we very much enjoyed our welcome bottle of champagne! Thank you so much once again for all your help." Kate G.
"You are correct in saying the anticipation of the trip is as exciting. Thank you so much for the Fodors Travel guide for Colorado. What a thoughtful gesture. Thanks again and I will use you for all future trips and recommend you to my friends and coworkers....Having a fantastic time and the skiing is amazing. Niece is having a ball. Thanks again for your help!" Katharine M.
"Hi Joanne - Thanks so much for all your help - this has been such a fabulous trip! I will treasure the memories and look forward to telling you all about it when I'm back. " Amy G.
"Hello Joanne - I just wanted to say how fantastic our trip to Italy was and thank you for all the attention you gave us. We have to get together soon, as I have tons of photos and want to tell you all about it. Looking forward to seeing you soon." Liz & Greg A.
"Joanne is the only person we go to when planning our travel. She has planned over 10 trips for us at this point, and we are still going strong! We've been to Japan, Peru, Brazil, France, England and Scotland, all over the U.S. (during the pandemic), London (multiple trips), and have a much-anticipated trip to Botswana and Zimbabwe for next year! She is the best!" Tina W.
"Sri Lanka is all good so far. Thanks for checking and thanks for your letter yesterday via the hotel. We have been exceptionally well taken care of. The Amangalla is fabulous, of course, and we loved the Geoffrey Bawa tour of his estates and hotels. Thank you for your letters along the way and for all your attentiveness. No doubt you helped to make sure we received VIP treatment, regardless of whether we deserved it or not." Jeff M.
"We want to thank you, Joanne, for another amazing trip! Between the hotel room upgrades, anniversary champagne and chocolates, flawless coordination of our flights and transit and all the little things that really are big things when traveling, the trip was very memorable! We love having a travel advisor (friend, partner and advocate) working with and for us again. What a pleasure to have professional help... who would have thought someone who has been to over 60 countries needs help... well we now realize we do! The trip to Mexico & Guatemala was great, and we loved seeing all those Mayan pyramids and sites. We also appreciated you looking after us for our trip to Iceland, Scotland, and Argentina/Chile. We can't wait to go on our next adventure to Tibet, Nepal and Bhutan this spring for Marianne's big 50...." Chris & Marianne S.
"Best travel advisor! Joanne is fantastic. I travel a lot for both business and pleasure. She is the only one I let handle my travel and everything is always flawless - she is the absolute best! My daughter even said, 'Mom, your travel agent rocks!'." Kelly Z
"Hi Jodi - We are now calling this our mini road trip. Lol We had a very nice time at the Inn at Perry Cabin by Belmond. This place is gorgeous and the location and weather couldn't have been more perfect. The entire trip was relaxing and calm. Just what we needed. Thanks for your help! Feel free to post any photos as you wish. :)." Renea and Duncan D.
Hi Joanne - Our family trip to French Polynesia could not have been more perfect - we have absolutely nothing negative to report. The hotels were fantastic, the excursions were so much fun, the service from your supplier was excellent. We can't believe you were able to provide a Christmas tree, with decorations, no less (!), for our resort overwater bungalow for the holidays - that was above and beyond! We can't wait to plan our next trip and have already referred you to our friends! Thank you!" Peter M.
Joanne planned my family's trip to 3 islands on Hawaii this spring - all during Covid! - and everything went off without a hitch! I know how difficult the accommodations were to book, as I've done it before in the past, so I truly appreciate the effort it took to book multiple rooms at multiple locations, for varying dates, keeping track of our flights, arranging everything - it could have been a logistical nightmare. Instead, we were able to enjoy our time together without a thought and know that everything was taken care of. Would I work with Joanne again? In a NY minute!" Diane P.
So far I have only booked hotels through Joanne, but each and every time, I am so pleasantly surprised at the upgrades, the welcome amenities (she knows exactly what we love), all of the VIP treatment we receive at every property. I wish I had known about Joanne 20 years ago! Thank you, thank you, thank you! " Jenifer L.
We recently took a long-delayed trip that had been postponed due to Covid and did not use Joanne's services and we regret it. My husband said to me, "now I totally get why Joanne recommends the tours she does" as ours were nothing close to what they could have been had she planned them. 'Never again!', he said!" Diana K.